Privacy Policy

Summary

  • We know confidentiality is extremely important to our customers and have developed our services with privacy, confidentiality, and security as a top priority.
  • Service Requests: When you request a report or service from DealForge, we pass the contents of your request to our 3rd party data providers (e.g. OpenAI). However, we never share your identity with those providers. Nobody outside of DealForge knows that “you” requested a particular report or service.
  • Personal Information: We share your personal information with 3rd parties (e.g. Amazon Web Services, Stripe, and Hubspot) solely for purposes of delivering our services to you via email, payment processing, and for marketing our own services to you. We do not share your personal information with third parties for any other reason.
  • Internal Use: Internally, we use the information you provide us only 1) to deliver our services, 2) to develop and improve our services, 3) to ensure the uptime of our services, 4) to provide technical support for our services, and 5) for regulatory and compliance purposes.
  • For avoidance of doubt: None of the information that you share with us is EVER shared with other customers—neither directly nor indirectly. We do not train AI models using your data.

If you have any questions or concerns about our privacy policy, please contact privacy@dealforge.io

Introduction

Welcome to www.dealforge.io, the website of DealForge AI, Inc. and its affiliates ("DealForge", "we", or "us"). DealForge uses a combination of third-party data and generative AI to create reports about companies and industries. We value your privacy and want to ensure that our customers, third-party data suppliers, and employees understand how we collect personal data, the types of personal data we collect, and how we use your personal data. By interacting with our website, email services, or providing us with your information, you agree to the practices described in this Privacy Policy. Please note that this Privacy Policy applies to personal data collected through our website, email communication, and other interactions with us.

Information We Collect

DealForge collects personal data from customers to provide our services and improve our offerings. This data may be used to identify, describe, or link to individuals who visit our website or request information about our products or services. We collect personal data through our website and email communication. The personal data we collect and process includes mainly business contact information and information provided by our customers when using our services or accessing our websites. We use this information to provide our services, fulfill our contractual obligations, and improve our products and offerings. For more information on our data processing activities, please see “Lawful Grounds for Processing” and “How We Use Your Personal Data”.

A. Personal Data Collected through the Site

We do not collect personal data through our site that you have not provided to us explicitly.

B. Personal Data You Provide to Us

You may provide personal data through your interactions with our site or services. This information may include:

  • Personal data for conducting business, filling out forms, subscribing to newsletters, or corresponding with us;
  • Identifiers like name, address, unique identifiers, account name, and job title;
  • Records and copies of correspondence (including email addresses);
  • Data provided during contractual relationships for supplier or customer contracts;
  • Personal data that you have provided to us to customize our services to your preferences;
  • Personal data shared through incident management and project management tools;
  • Personal data communicated with our customer care teams for training, support, or error resolution;
  • Your usage of our products and related tools.

C. Personal Data Collected Automatically

We do not use any automatic data collection technologies such as cookies.

D. Personal Data Collected from Public Sources and Third Parties

We rely on third-party suppliers and publicly available content to market and deliver our services. This includes contact information and publicly available investment history information for marketing outreach. We may collect personal data from public and third party suppliers in the delivery of our services.

Lawful Grounds for Processing

Processing and use of your personal data are justified by lawful grounds, such as contract performance, legal obligations, legitimate interests, or consent.

How We Use Your Personal Data

We use personal data to provide services, address inquiries, offer training and support, perform incident management, implement projects, communicate with customers and suppliers, investigate unauthorized activities or fraud, enhance user experience, and market our products. We will never share your personal data with third parties, unless legally required or to fulfill our services. We will not sell, rent, or otherwise provide your personal data to third parties for their own use.

Sharing and Disclosure of Your Personal Data

When you have provided personal data to us, we may disclose personal data to other companies that we have engaged to assist us in providing you goods or services. This may include the following service providers:

  • Credit verification services; and
  • Third-party data service providers essential to the delivery of our services.

We do not sell, rent, or otherwise provide personal data to third parties for their own use. We do not provide usage information to advertisers.

We may also disclose any of your personal data or usage information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, as may be required by applicable law, or, as we may deem necessary in our sole discretion, in order to protect our legitimate legal and business interests.

We reserve the right to disclose, share, or otherwise transfer personal data and usage information in connection with a proposed or actual corporate merger, acquisition, consolidation, the sale of a portion of our business or the sale of substantially all of our assets, or other fundamental corporate change, whatever form it may take. In the event that there is a change of ownership or control of your personal data or usage information, we will post a prominent notice to that effect on our site.

Retention of Your Personal Data

We keep personal data only for as long as required to fulfill the purposes for which it was collected. In general, we retain personal data for a period of time corresponding to a statute of limitation, for example to maintain an accurate record of customer and supplier dealings. However, in some circumstances we may retain personal data for other periods of time, for instance where we are required to do so in accordance with legal, tax or accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required in accordance with our document retention policy.

Your Rights

You may have certain rights in connection with the personal data we collect from you or that you provide to us. Depending on where you reside, these rights may be specifically provided to you by statute. We will take steps in accordance with applicable legislation to keep personal data accurate, complete, and up to date.

Specifically, you may be entitled to exercise the below rights in connection with your personal data:

  • Request that DealForge disclose our collection and use of your personal data during the past 12 months;
  • Request that we provide your personal data to you in structured, commonly used and machine-readable format;
  • Request that we correct any inadequate, incomplete, or incorrect personal data we hold;
  • Request that we delete your personal data;
  • Request that we restrict processing of your personal data;
  • Object to processing or withdraw your consent for processing (including profiling) based on legitimate interest lawful grounds, without affecting the lawfulness of processing before withdrawal;
  • Object to direct marketing (including profiling); or
  • File a complaint with the applicable supervisory authority.

Note that we will not discriminate against you in any way if you choose to exercise any of the above rights. Please contact us as indicated in the Contact Us section below or using the email-address: privacy@dealforge.io if you wish to exercise any of your rights, or if you have any enquiries or complaints regarding the processing of your personal data.

We may need to request additional information from you in order to respond to your request to exercise any of the above rights. We will respond to your verifiable request and to take action with respect to your request within 45 days. If we require additional time to disclose and or delete your personal information as provided under applicable law, we will inform you within 45 days of your request.

Children

This Site is not intended or directed to anyone under the age of 16 and we do not provide services to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 16, you should use this site only with the involvement of a parent or guardian and should not submit any personal information to us.

Data Security

DealForge implements rigorous safeguards in order to prevent the loss of personal data, misuse, unauthorized access, disclosure, alteration, and destruction. All data trasmitted to and from our servers is encrypted in transit and at rest. Unfortunately, while we work hard to ensure the security of your personal data while it is on our systems, no security measures are perfect, and data transmitted over the Internet is not guaranteed to be 100% secure. We cannot and do not ensure or warrant the security of any personal data you transmit, and you do so at your own risk.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our jobsites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and you are responsible for the confidentiality of the password related to your account.

Links to Other Websites

Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from DealForge. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by DealForge, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.

Changes to Our Privacy Notice

This Privacy Notice may be amended from time to time. Please review it periodically. Changes to this Notice will be identified by the date at the top of this page.

How to Contact Us

If you have any questions or comments about this Privacy Notice, DealForge’s privacy practices or if you would like us to exercise any of your data subject rights, please contact us as provided below:

Chief Compliance Officer
DealForge AI, Inc.
Email: privacy@dealforge.io
Visit: www.dealforge.io/privacy